Never before has online security been such a hot topic as it is today. With companies and websites taking all kinds of extreme measures to protect data and ensure users are who they state they are, it can end up making the user experience rather frustrating and drawn out. Many are left looking for solutions on how to find that middle ground of offering a simplified user experience without actually having to make any sacrifices where security is concerned.
The good news is that there are plenty of options out there that websites can employ in order to provide a smooth and user-friendly experience, while still maintaining a strong sense of security. Let’s take a closer look.
Software Aimed at Simplifying the Process
One solution that companies and websites are looking into is purchasing software that makes signing-in a one-time deal rather than having to repeat the process page after page, link after link. Take, for example, single sign-on solutions. This type of software makes it possible for users to move between various applications without having to go through an authentication process each time. This also means there will be no need to deal with service desk inquiries.
The end result for users is a smooth and quick process, while the website and/or company has the peace of mind that the software actually allows for a new level of security customization.
Make Sure the Software is Updated
It doesn’t matter if a website is using single sign-on solutions or not, another key to a user-friendly experience is to make sure that software is being updated. Outdated software is an invitation to problems, specifically security-related problems. This may mean that you are updating your software on a fairly regular basis, but that will pay off when you are able to offer a safe and secure environment.
Give Thought to Your Access Control
The access control refers to the actual authorization and authentication process. This refers to such things as how you log into your computer, social media networks, your hosting panel, website, etc. You want to be sure that each level is locked and uses its own unique strong password. It’s not unusual for hackers to target each of these levels at once and try to break into them all.
Now because these controls are used by you, they won’t end up affecting the user experience.
Understand It’s About Risk Reduction
One thing that website owners can get caught up in is the desire to eliminate all risks whatsoever. While that would certainly be great, in reality, it’s just not going to be possible. Instead, focus on risk reduction, looking for as many ways as possible to add those levels of security without interfering with the user experience too much. This can also mean re-examining your security measures on a regular basis to ensure you’ve got the best plan in place.
Obviously, you want to make sure that your website and access to it stays secure, but at the same time, it’s important to keep user experience in mind.