Tons of issues are faced by us while operating our computer. While some of these issues are temporary, some make sure that they aren’t solved without a scratch in our head. Today, we are going to try to fix the issue that can be faced by any of us. DNS Server not responding is one such issue which has a variety of solutions but it depends on device to device that which one suits your device and fixes the problem. The problem can be faced on any operating system and hence, it is not related to any particular update of an OS.
DNS Server is a server that helps us to contact a website. Whenever we try to reach a website, on the backend, the name of the website gets converted to a specific IP address. As humans can not remember numbers, we have websites in name and when we type this name in any browser, then this name gets converted to the IP address of that specific website which helps us in contacting the website and reaching it. With the help of DNS (Domain Name System) Servers, we can give an appropriate name to an IP address.
DNS Server not responding means that we are not able to contact the DNS Server. There may be numerous reasons such as network error or maybe even improper DNS Settings.
Following are some of the solutions that can be tried to fix this problem.
Switching off to another browser
A simple solution to this problem can be switching off between different browsers. To do this, open another browser from your regular one and see if it resolves the problem. If you use Google Chrome as default, try opening another browser like Firefox or Safari or any other and check if it solves the issue or not.
It may be possible that by switching browsers the problem doesn’t occur again. That simply means that the previous browser in which you were trying to access the webpage needs an update. You can update it or try to reinstall the browser. If it doesn’t, move on to the next solution.
Try running the computer in safe mode.
You can try running the computer in safe mode because if there is an issue with the Operating System then the issue of DNS Server Not Responding can occur. Hence, run your computer in Safe mode and check about the issue. When you run your computer on Safe Mode, the number of resources and other things utilized for accessing a webpage along with running Windows will be less and hence, this way you can check what makes the issue occur in the first place.
If you want to know how to run a computer in safe mode, follow the below-mentioned steps.
- First of all, press the Windows button and go to the Power icon on the left bottom of your screen.
- Next, click Restart and on the same hand hold the Shift key.
- Now, in the Troubleshoot section, go to the advanced option and then move to Start-up settings and then press Restart.
- Moving forward, there will be some options and in those more options, there will be an option that will say Enable Safe Mode. The same thing can be done on macOS devices.
- Try accessing the webpage in safe mode and see if the problem occurs or not. If the problem does not occur, then there might be any third-party application that hampers the connection. It may be any normal application or any anti-virus application.
Disabling Anti-virus software and firewall
If the above-mentioned solutions don’t solve your problem, then proceed to this step. Try disabling your firewall as well as anti-virus software. It has been observed that while ensuring proper safety of your device, anti-virus software causes issues while interfering with the connections. To safeguard your computer, they block certain access to certain programs which causes this issue.
If you are a Windows operator, go to Updates and Security and under that section, move to the Windows Security. Inside this, there will be a section named Virus and Threat Protection. Inside this, go to Manage Settings and you will find the option to disable there only.
After disabling, check that the connection is established or not. If it is, then you need to change certain settings of your firewall or antivirus. If you want to know further what can be the issue, then contact your Anti-virus software company or Network Administrator.
This was all about the DNS server not responding. The problem is not much of a big one but it can pause our urgent work. We hope that the article has served its purpose and helped you in getting insights about the solution!